Pelham · 11 hours ago
Jason does a great job at helping his customers that visit H&H.
Description
The EGG Genius effortlessly controls the temperature of your EGG through your smartphone, tablet or computer. Remotely manage and monitor cooking temperatures for worry-free cooking and monitor the temperature of your food. You can also view graphs of your past cooks. Lastly, you will receive alerts when your cook is finished or when the EGG temperature is too high or low. Please read about our firmware update below.
Get the app: EGG Genius on the App Store | EGG Genius on Google Play
Remote control for your Big Green Egg
Notice to users when setting up the EGG Genius: Our latest firmware update has been released (April 2019) for Big Green Egg’s Egg Genius. This update addresses connectivity issues that may occur when controllers are used in areas with weak WiFi signals or slow internet connections. This update will help users who have noticed that their controller frequently drops its connection to Flame Boss cloud servers. Users who have been experiencing these issues may have trouble completing the update because of a dropped connection to the servers delivering the update. The update must be downloaded completely during one connection. If the download is interrupted, it will start from the beginning when the controller is reconnected to the server. To download the latest firmware to your controller (the green box with the blower assembly), please follow these next steps.
Step 1: Open the EGG Genius App on your mobile device and make sure you are logged into your account.
Step 2: For this setup, make sure your controller (the green box with blower assembly) is as close to your WiFi router as possible (you can even do this part indoors). Plug the controller into a power source and look for a slow blinking green light (called AP Mode). DO NOT PLUG IN ANY PROBES AT THIS POINT. If you are not getting a slow blinking light please contact Flame Boss Customer Support at 1-800-978-9078 and they can have you up and running in a few minutes.
Step 3: Once the controller displays a solid green light, this confirms the controller is connected to WiFi and a download is in process. Do not touch the controller until you receive a text message on your phone saying you have successfully uploaded the latest firmware (this can take up to an hour). Once that is complete, you can attach the controller to your EGG (outside), insert the probes and begin enjoying the Ultimate Cooking Experience!
If you still cannot update or connect your device please contact Flame Boss Customer Support at 1-800-978-9078 and they can have you up and running in a few minutes. Details:
- Control the device through your smartphone, tablet or computer to remotely manage and monitor the internal temperature of the EGG
- Monitor the temperature of your food; view graphs of your cooks • Receive alerts when your cook is finished or when the EGG temperature is too high or low
- Quickly and easily reach your desired cooking temperature as the blower ramps up to fan the lighted charcoal; once the desired temp is reached, the variable speed blower automatically adjusts the blower speed to optimize the set temperature.
- Automatically lowers the pit temperature to keep your food warm when the cook is complete.
- Detects the sudden temperature drop from opening the dome and turns the fan off temporarily to avoid over-stoking the fire.
- In the case of a power outage, the unit continues running at the saved set temperature and reconnects to the WiFi network automatically when power returns.
- One Year Limited Warranty
- Includes 2 industrial-duty thermometer probes for accurate readings to 500°F/260°C.
4.8
Store reviews on Google
Rated 4.8 across 24 stores
Every review below is a verified Google review of an H&H store — written by real customers about the people who sold, fitted and stood behind their gear.
Tupelo · 20 hours ago
Great communication and customer service!
Cumming · 22 hours ago
Great job and quick work. Good price! I highly recommend. 👍
Oxford · 3 days ago
Bedliner installed, in and out less than 20 minutes
Jonesboro · 3 days ago
Brian was so very professional and knowledgeable of the job he performed!!!
Lilburn · 4 days ago
I purchased a roll up cover that came damaged from the factory. Jim was able to kindly replace my broken part with another one. Exceptional customer service.
Marietta · 5 days ago
Great service as always. Needed something quickly, the store had it in stock and was able to pickup within minutes. Justin was helpful and very accommodating. Highly recommend!
Gainesville · 5 days ago
Just had Arcane Warrior roof rack installed. Unbelievably quick and convenient service. Blake and Garrett were readily available and exceptionally personable. Highly recommend them for any and all truck accessory recommendations, provisions and installations!
Trussville · 6 days ago
Good experience. If you need truck accessories, these are the guys.
Madison · 6 days ago
⭐️⭐️⭐️⭐️⭐️ WOW – That’s How You Stand Behind Your Work H&H installed my airbags last year, and recently I ran into an issue where they stopped working. From the very first call, they were incredibly helpful and patient, walking me through troubleshooting over the phone trying to save me a trip. When we couldn’t get it resolved, I called first thing Monday morning and they had me scheduled right away. They got the truck in, diagnosed the issue, and replaced the parts — completely under warranty — no hassle, no excuses. A couple hours later I was back on the road. That’s rare service these days. Professional. Honest. Stand-up guys who truly stand behind their work. H&H is hands down the place to go for all your truck needs. 💪
Pensacola · 6 days ago
Very knowledgeable, great selection and fast install .
Conyers · 2 weeks ago
Loved the bed cover they installed, will go back for extra grill lights
Fultondale · 2 weeks ago
Great service , and follow Up. I will be back
Cullman · 3 weeks ago
Lucas the sales guy did a nice job walking me and my wife thru the process he kept his word by keeping us up to date on the building process….Justin and the crew did a great job installing our building on 9-17-2026 building looks even better then in the 3d image website they where professional and respectful the only thing I hated for them was they played music while they were assembling my garage and my neighbors called corporate on them and corporate instructed them to turn it down we how ever didn’t mind the music at all so if your reading this Justin we appreciate your help we love the garage thanks -the McIntyres
Warner Robins · 3 weeks ago
I had a rear truck cover issue that had been recurring due to my daughter, slamming the top and it kept coming apart. I took it over there and Kory took care of everything for me as quickly and as efficient as I’ve ever seen anybody, do it highly recommend H&H covers they do really good work in Kory is one of the best Tech. I’ve worked with in a while.. Thanksguys.
Decatur · 4 weeks ago
Had what I wanted and installed when I wanted for a fair price. The kind of service I will go back for.
Montgomery · 4 weeks ago
They was courteous and professional.They help me and I appreciate it
Columbus · 2 months ago
Great service
Thrifty Portable Buildings · 2 months ago
Trevor and his team did an outstanding job delivering my new 10' by 16' aluminum shed to a very tight delivery location. The shed is outstanding and I was glad I went with Thrifty Portable Building. I highly recommend them if you are looking for a portable building.
Dothan · 2 months ago
Fast! My order was ready, and installed in less than 24hrs! (Would have been sooner but I had to wait till next day) Staff was very friendly, will definitely be back!
Hueytown · 2 months ago
Luke went out his way to make sure we had enough space for the delivery for our new shed!! Thanks Luke! You're awesome!!!!!!!
Muscle Shoals · 3 months ago
I had a problem with a tonneau cover almost blowing off. I patched it as best I could and visited H & H in Muscle Shoals to see if they could fix it even though it had been installed at a different H & H store. Rusty was kind enough to fix it easily. Highly recommend this individual.
Gadsden · 3 months ago
Had the pool parts we needed and a lot of other things!
Pelham · 20 hours ago
Great service!!
Reviews of H&H Truck & Outdoor stores, sourced from Google. They rate our stores and service, not this individual product.
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